Media Match FAQ

About us

Click here to learn who we are, and why people use us.

What information do I need in my profile?

Click here for a step-by-step breakdown on how to fill out the resume form, as well as some extra hints to help you along the way.

Keep in mind, resumes are listed in order of those most recently updated, so it's a good idea to update as often as possible; you can also click the "Instant Update" bullet point on your log-in page. This ensures that when employers search the resumes, yours will be at or near the top of the list.

How do I create additional profiles?
As a paying member you can create up to 4 job type specific profiles on media-match.
You can specify all texts, list selections and portfolio items for these profiles.

What is that good for?
If you are searching for several different job positions, you can customise your resumes for each of them.
Applying for a job you can select which profile you wish to display.

How do I create an additional profile?
If you are a premium member, you will have a tab-selection on top of your main profile page.
You can add a new profile by clicking the "+"-tab.
A pop-up appears, which lets you pick a job type to assign to the new profile.
To edit a profile just click the little "-" button next to the profile tab.
Select "Edit Profile" from the drop-down and fill in the form.

How do I use my additional profiles?
When you apply for a job, you can select which profile you wish to send to the employer.
How do the e-mails work?

You will receive an email alert every time a job is posted that fits your selected criteria (job type and location), which you can use to apply directly to the job; your application includes a direct link to you online profile that the employer can access. You will also receive a weekly email entitled 'Here's Looking at You, Kid!' letting you know whenever a company has viewed your resume. It is important that your email address is correctly entered and remains up to date, as it is our primary means of contacting you.

Where do you get your job vacancies?

We scour the internet to bring you all kinds of quality film and tv jobs; job vacancies are also posted by the employers themselves. Registered subscribers can apply for these jobs either by responding to the email alert, or by scanning the jobs board and clicking "contact the employer". We recommend always including a covering letter with your profile. Lastly, It is worth noting that while the jobs board is very popular and proving to be a great success, most positions are filled by employers using the search facility to find people.

Can I apply to any job I like?

While we understand your desire to have your resume viewed by as many companies as possible, we do request that you only apply for positions which match your qualifications and experience. For instance, when a job says "3 years experience in editing required", this should read as off-limits to an intern. We ask you follow this simple rule so that employers receive the applicants they are looking for, and therefore will continue to use the media-match site.

What is the Message Board?

This is where you can network with a growing community of film and tv professionals, either by putting up a notice, joining in one of the ongoing discussions, or just having a browse.

Why am I having trouble moving from page to page?

Sometimes, depending on your computer settings, you may be unable to move from page to page (e.g. view the jobs board) without first logging in again. To get round this you can alter your Cookie settings - simply follow the instructions below based on the browser type you are using:

How to Enable Cookies

To enable cookies, follow the instructions below for the browser version you are using:

Microsoft Internet Explorer 6.x
- Select "Internet Options" from the Tools menu.
- Click on the "Privacy" tab.
- To enable cookies, move the slider control to the bottom setting: "Accept all cookies".
- Click "OK".
Microsoft Internet Explorer 6.x
- Select "Internet Options" from the Tools menu.
- Click on the "Privacy" tab.
- To enable cookies, move the slider control to the bottom setting: "Accept all cookies".
- Click "OK".
Firefox 2.0X
- Select "Tools" > "Options" or "Preferences".
- Choose the Privacy panel.
- Check the box that allows cookies.
- Select the "Until they expire" option from the drop down menu.
Firefox 1.5X
- From the "Tools" menu, select "Options".
- At the top of the window that appears, click"Privacy".
- Check the box that allows cookies.
- Select the "Until they expire" option from the drop down menu.
Safari 2.0.X
- Choose "Preferences" from the Safari menu and click "Security".
- Click "Always" to accept and remember all cookies.
- Click OK and close the Preferences dialog to apply changes.
Safari 1.3.X
- Choose "Preferences" from the Safari menu and click "Security".
- Click "Always" to accept and remember all cookies.
- Click OK and close the Preferences dialog to apply changes.
Older Browsers - Please Upgrade!

Microsoft Internet Explorer 5.x
- Select "Internet Options" from the Tools menu.
- Click on the "Security" tab.
- Click "Custom Level" button.
- Scroll down to the "Cookies" section.
- To enable:
- Set "Allow cookies that are stored on your computer" to "Enable".
- Set "Allow per-session cookies" to "Enable".
- Click "OK".

How can I link people directly to my media-match resume?

Only paying members can take advantage of this option. To find your URL address, simply click 'profile' on the menu bar and you will see your URL address at the top of your profile.

How can I cancel my subscription?

Monthly subscribers can cancel at any time they wish. Simply click "profile" on the menu bar; you'll see a secondary menu bar will drop down, at which point you click "cancel".